Support Operative / Shipping administrator

Our client, a leading Vehicle GPS Tracking and Fleet Management Specialist is currently looking for a Support Operative/Shipping Administrator to join their team.

This is a fantastic opportunity working for a modern forward thinking organisation.


Duties & Responsibilities

  • Co-ordinate shipping activities – International shipping and local courier services
  • Help maintain stock levels, thereby ensuring an efficient and effective stockroom operation using cloud based inventory management solution
  • Verify quantity and quality of incoming stock and handle any returns to suppliers
  • Keep good records of hardware replaced under warranty in our field operations including recording of any associated costs
  • Administering incoming purchase orders
  • Help receive and deal with Customer Support
  • Help manage support queries and tasks using in-house CRM system
  • Help plan work for a small team of mobile-engineers
  • Stock taking responsibilities
  • Raising purchase orders
  • Keep abreast of shipping terminologies and procedures
  • Role will require candidate to cover colleagues duties as well as own duties while colleagues are on leave
  • Role will require some outside office hours duties

Education / Experience

  1. A minimum of 5 GSCE or equivalent including Maths and English
  2. A minimum of 2 years’ experience in similar role
  3. Experience using CRM system
  4. Experience and proven record working with Microsoft packages Outlook, Word & Excel
  5. Good geographical knowledge of UK & Irl. will be useful
  6. Good familiarity with global geography will be Useful Skills
  7. Excellent oral, written and interpersonal communication skills
  8. Excellent administration, time management and organisational skills
  9. Good knowledge of shipping processes, relevant terms and paperwork
  10. Confident telephone manner
  11. 5.       Desirable but not essential – Second language – French or Spanish



  1. Organised and diligent
  2. Service attitude, i.e. appreciation of the role and its effect on the team it supports and the customers it serves
  3. Ability to work on own initiative
  4. Ability to prioritise or have the confidence to seek clarification on priorities
  5. Proven and effective communication skills (English Language)

In addition to the duties and responsibilities listed the job holder may be required to perform other duties assigned by his/her manager from time to time so long as such duties are within the scope and ability of the job holder

REPORTS TO: Installation & Support Manager

LOCATION: Greysteel, Co. Londonderry

SALARY: Competitive, dependant on experience


So if you feel that you’re the one for the job and would like to apply, then simply send in your CV today, by clicking the APPLY button below.

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