Our client, established in 1976, is a major supplier of valves and actuated products to many industries, including Brewing & Beer Metering, Food Production, Water and Medical, situated in Bedford. They have earned a reputation amongst their customers for quality, service and reliability, satisfying many diverse enquiries with a positive attitude and approach.

Due to continued success, an opportunity has arisen for a permanent, full time role as a Sales Engineer with a fantastic basic salary of £30,000 to £35,000, alongside a quarterly bonus.

This fantastic opportunity involves working to serve customers and prospective customers by identifying their needs and specifying the right solution for their specific matter. As a Sales Engineer, you will be responsible for all aspects of the sales cycle, as well as generating business by building and maintaining relationships with customers.

The duties of a Sales Engineer:

  • Respond to inbound enquiries via telephone, web and email
  • Make outbound contact with customers via telephone within specified time frames
  • Identify customers’ needs and work to meet them, incorporating sales of company products
  • Gain customers’ trust by demonstrating a professional, informed and friendly approach
  • Take ownership of enquiries/quotation from initiation to after sales contact
  • Identify which products best meet the needs of the customer
  • Ensure all customer information is consistently updated and correct in SAP
  • Enter quotes into SAP and send to customer
  • Make follow up calls to customers and prospects, actively closing the order
  • Liaise directly with customers, offering after sales assistance
  • Assist customers with order progress calls as and when required
  • Make prospecting calls to customers and prospects on the company database
  • Liaise with suppliers to get the best prices for special orders
  • Visit new and prospective customers to acquire business and promote the company range
  • Be mindful of the company expectations regarding gross margin
  • Any other duties needed to ensure the smooth running of sales and the business overall

The experience and skills required for a Sales Engineer:

  • At least 5 years working experience selling Valves, Pumps and Fittings into the Food and Beverage sector
  • A working knowledge of how Hygienic Valves work e.g. ‘double seat valve’
  • Ability to win new business by prospecting and face to face sales
  • Knowledge of Food, Beverage and Brewing process
  • Accuracy and attention to detail
  • Effective and efficient team player
  • Proven track record of exceptional customer service
  • Current driving license

If you have the relevant experience, skills and attributes to thrive as a Sales Engineer, we would like to hear from you.

To apply for this job email your details to info@hemscottassociates.com