Response Coordinator/Maintenance Support

Due to gaining further contracts & expanding their reactive division, our client is looking to recruit a Response Coordinator to assist with the daily tasks of running the growing Response Maintenance & Glazing contracts. Previous experience within the industry is preferable.

We are looking for someone whom is:

Reliable, methodical, has good communication skills, a good team player, self-motivated, pays attention to detail & will be committed to join a leading company that are continuing to develop and grow.

 Your day-to-day duties will consist of:

  • Provide accurate daily updates on outstanding & completed works to clients using in house software
  • Accurate route planning with good geographical knowledge
  • Managing site attendances, delivery & completion of reactive maintenance & glazing works
  • Issue the relevant call outs to the engineers
  • You will be the first point of contact for our client base, you must be able to liaise in a professional manner and handle any complaints/concerns in an appropriate way whilst finding the ideal solution.
  • Prioritise workload in conjunction with job deadline dates
  • Can take your safety & the safety of others, into consideration when making decision.
  • Invoicing of completed works
  • Provide quotations to clients
  • Monthly reports to line manager

 Skills and Experience:

  • You will need to be computer literate.
  • Someone who has window and door fitting experience.

The role would possibly suite an ex-service engineer or window fitter who has the experience and wants to come in the office.

Location: – Tamworth

If you feel that you’re the ideal candidate that our client is looking for, then send in your CV today by clicking the APPLY button below!

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