Position:          Office Administrator

Hours:              37.5 hours per week, Monday to Friday. This contract is for a duration of 1 year to provide maternity cover, with a possibility of becoming permanent thereafter

Salary:              £18,500pa rising to £19,000pa after successful completion of a 3 month probationary period

An exciting opportunity has arisen with our client and now they’re looking for a Planning Support Administrator to join their Admin & Planning Team in Stoke Prior, Bromsgrove.  To begin with, this will be covering Maternity cover with the potential to make permanent. This position would suit a self–motivated, enthusiastic individual who has a willingness to learn about the medical equipment industry. Exceptional customer service and strong communication skills are essential for this position as well as the ability to work within a team.

Based in Bromsgrove, our client offers a wide range of medical equipment, from enteral feeding and infusion devices, to renal, patient monitoring and specialist surgical equipment. Work is carried out at their purpose-built premises or across the UK by local Field Service Engineers.

Role Requirements:

  • Answering of telephones and handling of customer queries.
  • Planning, booking and schedulingof jobs forField Service Engineers.
  • Raising invoices for work undertaken as required.
  • Collating information and producing statistical reports for business and operational needs.
  • Carrying out data entry using Excel spreadsheets.
  • Supporting the senior management team as required, including the preparing of quotations, taking notes, and creating presentations.
  • Providing support with the management of elements of the Hugo quality system.
  • Providing occasional cover for the reception area, which will include meeting and greeting clients.
  • Dealing with any other office duties as requested, and providing flexibility to meet varying demands.

Candidate attributes:


  • Previous experience in a fast-paced customer-facing role.
  • Strong reporting and data analysis skills.
  • Excellent Customer Service and Communication Skills are essential.
    • Problem-solving experience.
    • Highly organised with close attention to detail.
    • Competent in the use of Microsoft packages including Word, Excel and PowerPoint.


  • Previous experience in a planning role.
  • Previous experience using SAP.

How to apply:

If you feel you’re the ideal candidate that our client is looking for, then send in your CV today by clicking the APPLY button below.

Closing date:  11th May 2018.

Keywords: Office Administrator, Office Admin, General Administrator, General Admin, Secretarial and Administration, PA and Administration.

To apply for this job email your details to info@hemscottassociates.com