Control Centre Administrator Days and Nights **Immediate start **
£9.50ph + Performance Related Bonus
Our client is a leading provider of corporate and residential security solutions have a great opportunity for exceptional customer focused candidates to join the busy administration team based in the Control Room at the head office in Enfield.
Key responsibilities:
Candidates should have the ability to carry our multiple tasks whilst managing incoming calls efficiently and effectively in a professional manner. You will be monitoring the welfare of personnel onsite, dispatching our response officers to deal with alarm activations and liaising with our clients via email/telephone and generating systems reports.
Job Role:
This is a shift based position. We require someone who is flexible and available to work Monday – Sunday on rosta 4/5 shifts per week including days and nights. The shifts are 12hours either 06.30am to 06.30pm or 06.30pm – 06.30am.
The ideal candidate will:
Be a fast learner with the ability to pick up various computer systems quickly
Have good communication skills, both written and verbal
Ability to handle calls from a diverse group of clients and to quickly provide support and assistance
Be reliable, flexible organised and have good time management
Possess a minimum of 6 months experience in a similar environment
Have a strong work ethic
SIA Licence / CCTV Licence preferred although training can be given to achieve these qualifications.
The Package:
This is an hourly paid position at £9.50ph + Performance Related Bonus, based on 4/5 shifts per week with the opportunity to work additional shifts to increase your earnings.
Training and development
Career progression
Onsite Parking
20 days holiday plus Bank Holidays
To apply for this job email your details to info@hemscottassociates.com
