Control Centre Administrator Days and Nights **Immediate start **

£9.50ph + Performance Related Bonus

Our client is a leading provider of corporate and residential security solutions have a great opportunity for exceptional customer focused candidates to join the busy administration team based in the Control Room at the head office in Enfield.

Key responsibilities:

Candidates should have the ability to carry our multiple tasks whilst managing incoming calls efficiently and effectively in a professional manner. You will be monitoring the welfare of personnel onsite, dispatching our response officers to deal with alarm activations and liaising with our clients via email/telephone and generating systems reports.

Job Role:

This is a shift based position. We require someone who is flexible and available to work Monday – Sunday on rosta 4/5 shifts per week including days and nights.  The shifts are 12hours either 06.30am to 06.30pm or 06.30pm – 06.30am.

The ideal candidate will:

Be a fast learner with the ability to pick up various computer systems quickly

Have good communication skills, both written and verbal

Ability to handle calls from a diverse group of clients and to quickly provide support and assistance
Be reliable, flexible organised and have good time management

Possess a minimum of 6 months experience in a similar environment

Have a strong work ethic

SIA Licence / CCTV Licence preferred although training can be given to achieve these qualifications.

The Package:

This is an hourly paid position at £9.50ph + Performance Related Bonus, based on 4/5 shifts per week with the opportunity to work additional shifts to increase your earnings.

Training and development

Career progression

Onsite Parking

20 days holiday plus Bank Holidays

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